Remember, the receiver's email address must be different to the sender's email address. . Firstly, security wont let the new person past the front gate. Ticketing Website App Something else. 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. Help us improve this article with your feedback. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. Always contact the appropriate Universal park to confirm the details of your particular pass. Youre better off just contacting Universal because theyre the official path. Can I exchange my tickets to another performance? This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. Once you buy your ticket, that's your ticket. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. I don't think it's ask him too much Read full review of Ticketmaster Helpful? Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . We'll let you know if you qualify when you submit your request. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. We inform the venue that the tickets have been sold to you so there will be . There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. 3. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. The Truth About Admission Fees. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. Transfer your tickets with Ticket Transfer. Yes, Ticketmaster allow to change the seats near to an event if better seats are available and you want to change your seat. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. Now Select the preferred Payment receiving method on your screen. You should contact us using our. Can I Transfer Ownership of My Universal Tickets? Purchasing Tickets. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Select the ticket group you'd like to sell. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. Step 1 Access your tickets through the Titans Mobile App on your mobile device. 1 [deleted] 3 yr. ago You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o When the ticket is exchanged, the . Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. In particular, the following are unable to be listed for sale on the Ticket Exchange: (a) Primary Tickets being fulfilled by way of Collection from Box Office; (b) Primary Tickets purchased from Ticketmaster distribution points other than ticketmaster.co.uk (e.g. Please see our Fan Guarantee for exceptions. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). Ticketmaster offers the unique concept of Fan Guarantee. 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. Always be 100% sure to select the correct date before you buy! Ticketmaster is a leading ticketing platform for live events or concerts. It knew that you had closed your account and should have contacted you to make alternate arrangements. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. When this happens you'll see "resale not available" next to your tickets. Administrative and handling fees of 2.5 per ticket apply. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. We accept no responsibility or liability for such cancellations, as these are outside our control. Step 2 Select YES when asked if you want to reclaim your ticket (s). 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). Set the price. Can I exchange my tickets for a different quantity, or for tickets to another date or event? All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. No I just bought both the Universal and Disney tickets on . 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. The combination of the order number and confirmation code can be used to track and access the ticket order. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. You did it! 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. All Rights Reserved. 2. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? How do I access and manage my game tickets for 2021 season? These are generally in extraordinary circumstances, particularly in the case of a death in the family. As for new tickets you will have to buy tickets for the date you would like to attend. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. Or you can try to exchange the tickets from your account if it supported. 1.8 Nothing in this Ticket Exchange Policy or our. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. Unfortunately, no. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. If you want to change the date, you're usually going to have to buy brand new tickets for the c 4. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. Can I Sell My Unused Universal Studios Ticket? Accepting Your Tickets Step 1 To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. 5. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). However, we will try to assist with resolving any such disputes; please see clause 15 for further details. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. Changing your theme park reservation dates is a fairly simple process. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. You will enter your community username and new password and done! (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Re: Possible to change ticket dates at Universal and Disney? Will the person I transfer tickets to need a Ticketmaster account? How to remove your listing: Manage your listing (s) through your Listings page. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. skip to content. We are changing the way you register and sign-in to the StubHub Community. By continuing past this page, you agree to our. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Its important to keep the confirmation number safe as it can be required later on to access the tickets. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. Listing Your Tickets 19. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. Calling is a 3 hour wait time. "My heart grew three sizes just sitting and watching him eat today," he said. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. New support ticket . Just go to My Account and click the Ticket Transfer button on your order. Find the ticket (or tickets) you no longer need. You can consult all applicable terms and conditions here. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; If you bought tickets online, you already have an account - just sign in. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. If your tickets were bought as part of a vacation package, you must cancel the entire package at least 46 days before your scheduled visit to receive a full refund (minus any non-refundable amounts). Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. If you can't exchange your tickets, you may be able to sell them. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. (g) You must declare yourself as a "affiliated seller" if you are: (i) a person who is employed or engaged by us; (ii) a person acting on behalf of a person who is employed or engaged by us; or. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Our Motto is: Lets Connect the World Better. Login to your Ticketmaster Account on www.ticketmaster.ie. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. American tickets have a 13-digit number that begins with '001'. No, you can transfer all or some of your tickets. Home Help Center. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Log into your account and select from the list of 'Upcoming Events'. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. What if I can no longer attend my event? No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. I've been to every continent except Antarctica, and I always looking for the next adventure. The term ". 12.1 The terms "including", "include", "in particular", "e.g." Tap Tickets in the navigation bar at the bottom. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. We'll let you know if you qualify when you submit your request. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. (a) all live listings for the event (i.e. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Calling is a 3 hour wait time. 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