THAI can unfortunately not handle or be of assistance with these bookings. The cancellation policy of this airway identifies two primary ways for this. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. 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THAI is pleased to extend its validity up until December 31, 2023. THAI also has codeshare arrangements with more than 20 other airlines. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. Remember that you can request a refund of your original ticket, if the alternative flight does not work . 1. As I've noted before . parties. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Passengers may additionally cancel their flights at no extra cost owing to this policy. Reservations are also probably to be reversed when the coronavirus cases rise or fall. Later, you can request a full return throughout this time period as well. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. 3. Reversals can occur for a variety of reasons. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. . The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. Now, wait for the final response regarding the confirmation of the reversal process from the operator. 3. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. I am still waiting on a refund from 2020. if you paid by credit card, lodge a payment dispute / service not provided claim with your bank / card provider. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Both of these ways have the same goal: to make your revocations easier. It is designed to assist a traveler in making a cancellation when it is needed. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. After 01st of July the flight will be operating three days a week. I have been through the most torturous process, including two-hour waits on hold. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Select the Cancel option to make the process ahead. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Fill out the form, and within 20 business days, you will get your refund. expand_more. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. All rights reserved. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. interact with our community. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. To cancel via online follow these steps,1. I have waited more than a year. If youve forgotten your password, simply enter your email address Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. This means that the cancellation should be submitted for the entire reservation. expand_more. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. I'm curioue to see how long people have waitied for refunds from Thai? Log in below. Re: Thai Airways Refunds -- Latest Info? Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. At times, for many reasons, the airline can cancel a travelers booking. 9. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . If you have not received the activation email, simply enter your email address below, then click 'Submit'. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. By clicking Accept, you consent to the use of ALL the cookies. So a week ago Thai airways cancelled my flights for May. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. But today theyre averaging 17,554. 2. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. 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