This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. Best time to dial 9:15am. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) A trip that should be four hours plus a bit is now five hours plus a bit. It was founded in 1970. Limited-time special offer! to grow your business. Avg . I am disabled and an Amtrak ticket holder. Emails found on company website . Want to download our brochures or maps? Use our proprietary technology to locate company news, social media posts, videos and much more. Q: What are the coordinates of the Amtrak Headquarters? Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. Reviews . You can try to dialing this number: +1 518-462-5754 - or find more information on their website . The reservation number was D584D2. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. Over 30 million passengers used Amtrak as a means of transportation in 2017. Rating 3.3. "short" distance passengers together into one packed car. * r 3 T p p 3 # N! A two-week advance reservation generally offers the best rates. 1 number and 1 special character. This complaint was posted by a verified customer. You can find contact details for Amtrak above. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. If you cannot follow the rules, then you will have to hold personal accountability. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. 2.5 months ago took a trip to CO from Il. Lear more about us. Washington, District of Columbia, US, 20002. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. (312) 322-6740. marketing@metrarr.com . Never again and I will never recommend Amtrak to anyone, Shame on you. Customer Service Scoreboard . Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Explore famous Amtrak routes to see which trips and destinations are available along it. Website. Back to top. Parking Structure. Are you looking for Amtrak headquarters and corporate office address? Discover our newest vacations created just for you. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. If you can find another means of travel, I suggest you take it. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. A Amtrak Business Office employs approximately 20+ people. More than 30 million passengers travel on Amtrak every year on more than 300 daily trains. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. 208 THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. Copyright 2011 - 2023, CorporateOfficeOwl.com. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 800-872-7245. amtrak. He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. Passwords are case sensitive. Submit a complaint and get your issue resolved. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. Social Media Specialist - 90333831 - Washington. Benefits are an important part of the Amtrak employee experience. View and download Amtrak annual reports! Philadelphia, PA 19148. Do I need identification documents when traveling on Amtrak? Performance & security by Cloudflare. Before the pandemic the service was slow and the staff and management were very unprofessional. Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. The attendants were just that: attendant, courteous and helpful. You've just destroyed that with this decision. 2015 eCorporateOffices.com All rights reserved. Guest Rewards #[protected] So, my suggestion, put on your big boy pants, stop crying and follow the rules. See where the train. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. . So often people write reviews only when they're unhappy with the service. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. Enjoy scenic vistas from the train en route to Americas greatest national treasures. 001-800-507-2738; Peru. Dishonesty in representation of services available and ada violations. Cloudflare Ray ID: 7a14bcbb4e9aefda Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. amtrak - cic. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Feb 28, 2023. The bedroom was filthy. 100% For International Visitors More phone numbers. Argentina. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. George Johns. Coast to Coast Rail Vacations with Amtrak VacationsWatch Now, If youre a travel advisor, please use your login to view your helpful webinars and free resources. Featured Image Credit: 70154 via Pixabay. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. Website: Amtrak. Amtrak has resolved 20 complaints. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? I slept soundly. It was a pleasant experience for me. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. Amtrak personnel are really wonderful and are to be commended! Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! I recently took the Capital Limited between DC and Chicago and had a wonderful time. Book travel, check train status, access your eTicket and more through the Amtrak app. Again, sorry you are in poor health. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Amtrak Mail Address What is Amtrak Mail Address? Amtrak has an average consumer rating of 1 stars from 208 reviews. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. 47% Reservations & Customer Service +1 215 856 7924. Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. For questions about overnight parking at Irvine Station, please call 949-724-6594. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. My phone number is [protected] Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. We'll be in touch as soon as we can. Rating 2.1 See Also: Phone Number Preview / Show details We had to sit squished on the bottom bed (with the top bunk bumping our heads) for a few hours, waiting and hoping for assistance to no avail, thank God we reached our destination and could stand up. see below for the phone number.) Feb 28, 2023. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. Amtrak Corporate Office & Headquarters (202) 906-3000. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. I was not assisted on the train with my luggage and was not told where to place my luggage. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Are you afraid of doing repairs or improvements on your car or home? 241), and was incorporated under the laws of the District of Columbia. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . And ada violations rating, hours, phone number, directions and through... Challenges and everything in between and management were very unprofessional should have focused the... 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