Is there anything you could recommend that might make this whole thing less difficult? Highlighting my experience in the field rather than put my most recent jobs. I assume this is because of how they schedule training. Here's a look [] In addition to the pay, you will also see benefits from Conduent. Job Description Healthcare Call Center Associate (Work from Home!) About the work from home job/internship. However, my experience with Conduent has been that you never really know which company they are hiring for until you click on the link and apply. At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. Tech analyst Gartner says sustainability . Know Your Worth. SupportNinja is a new kind of BPO. Conduent is hiring remote full time tech support. It was a work from home virtual interview THAT wasn't hard at all. You fill out paperwork the typical kind but all online. We change the game by prioritizing fun in our . Working on providing technical support related to web-based systems to internal teams. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. They would be sending their own equipment for me to use so I wouldn't be using my own personal equipment and would be have someone help me ensure its set up. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. I believe there is a weekend and/or night differential. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. The pay is okay, 14.25 an hour for an entry level "call center" position. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. Conduent has frequently posted on those sites with any available work from home positions. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. All this may sound academic, but practically speaking there are lots of ways to measure the impact of human-centricity, both internally and externally. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! Most of the work-at-home jobs at Conduent fall into four categories. Permanent + 1. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. For more information, please see our Through that process, we were able to identify 35% more agents in need of additional on-the-job training. Ninety-four percent of those identified were recommended to receive soft skills coaching, which allowed us to upskill our staff and ensure they were applying the right levels of empathy and compassion to live interactions during this critical time. This will be paid for by the company. If you answered yes to the questions above, we want to hear from you! The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. DIGITAL MARKETING STRATEGIST (WORLDWIDE) - WORK FROM HOME. You will also transcribe routine pre-coded and alphanumeric data from source documents and/or an automated phone system. Contact Us - Conduent Contact Us Want more information about Conduent's business or solutions? They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. Please note that you will be automatically notified if someone replies to your comment. Please provide the following information to help us route your request to the appropriate person. Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business. 1.866.213.4619. ap.service@conduent.com. Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. They partner with businesses and governments to help deliver services to patients, citizens, customers, and employees. Posted 30+ days ago. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. ), Ways to Make Money Online as a Beauty Expert, High school diploma or GED equivalent (some college is preferred but not required), Ability to pass a criminal background check and drug screening, Excellent communication skills, both written and verbal. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Its a time of year that brings major changes. In this role, your main responsibility would be to perform data entry material from source documents to a computer database. The reason is as simple as it is powerful. Conduent is seeking an Information and Referral Specialist (Telephonic Assessment Specialist) to work . You do an online background check which requires the last 7 years of work history. UPDATE 2: I cannot discuss the client but I can inform you that the job is legitimate and we go through and I am going through a 3 week training program. Employing a balance of cloud vs. enterprise infrastructure is one of the best steps you can take to minimize security risks. It is only $5! Jobs: Please try again later! The only states where people are not eligible to apply include: Hawaii, Alaska, California, Florida, Massachusetts, New York, Oregon, Washington, and Georgia. 2023-79069. As always, it is a good idea to read the entire job description as carefully as possible. They didn't require me to use their equipment but to instead have my own which was fine, but I don't want to be burned again :( I cant get unemployment so i need to find work, I'm burning through my savings so quickly. It was formed in 2017 as a divestiture from Xerox. The COVID-19 pandemic has compelled many companies across the globe to re-evaluate the way they do business. What you get: Full-time employment with benefits How Contact Centers Can Thrive by Doing Work From Home Right. But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Tier 1 Tech Support Customer Service Representative position is available to candidates residing in 41 of the 50 U.S. states. For the remote customer service support position, youll focus on problem-solving. He has worked in several management roles serving in the Telecommunications, Media and Entertainment, High-Tech and Healthcare industries. Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. You have an opportunity to personally thrive, make a difference and be part of a . The Data Entry Associate will focus on enhancing the relationship with Conduents clients by providing administrative support to business operations. For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. So the salaries are dependent on the type of job. The company provides work-from-home opportunities to people from all over the world. About Conduent. Enjoy the rest of your day and week! Copyright 2023 Apex Status | Privacy | Contact. Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. They want to have people they can rely on and who will be able to take on 40 or more hours a week. Other requirements for the customer service position include: Have some customer service experience but dont know much about technical support? Related Work From Home Jobs with Employee Benefits. Assisting in troubleshooting issues on web-based systems. This is a great opportunity to learn Medicaid provider support and the medical billing and claims process for third parties and healthcare providers regarding Medicare Claims. The I-9 form is used to verify identity and employment eligibility, so an employer requesting that you complete one is not out of the ordinary. Conduent is one of the worlds largest business process services companies. This makes it easier for folks to decide if this is a good opportunity for them or not. Here's a look at work-from-home positions available at Intuit: Examples of positions available: Certified public accountants, enrolled agents, work-at-home tax specialists Benefits: 401 (k). You are an employee and not an independent contractor. Organizations with a mindset of continuous innovation and improvement are in the best possible position to build the most effective WAH infrastructure for both customer service delivery and employee satisfaction and success. While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything. What is Conduent? The pay rate is $8 to $17 an hour depending upon the position. Press question mark to learn the rest of the keyboard shortcuts. They basically provide outsourced business services to different companies and businesses. You can unsubscribe anytime. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. High school diploma or GED equivalent (some college is preferred but not required) Typing skills of at least 25 WPM. 3. You may also . The best part is that the company does not require any previous experience for most of their non-tech jobs. 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